Terms of Service

Last updated: September 2, 2026

1. Acceptance of Terms

You agree to these Terms of Service by checking the agreement box when you create your account, and again when you place an order. These Terms govern your use of the AVODA online store at avodafresh.com (the “Store”). Please review them before signing up or ordering - if anything is unclear, contact us any time.

2. Account & Membership

To place an order, you must register an account and verify your email address. You are responsible for keeping your password confidential and for all activity under your account. You must provide accurate, current information when registering.

3. Orders & Payment

All prices are displayed and charged in Korean Won (KRW). If you pay with a card issued outside Korea, your card issuer converts the amount into your local currency at its own exchange rate, and the amount on your statement may differ slightly. Orders are processed and payment is charged through our payment partner, Toss Payments. An order is confirmed only after payment has been successfully verified. AVODA reserves the right to cancel any order in cases of pricing errors, suspected fraud, or unavailability of a product.

4. Shipping & Delivery

Shipping destinations, carriers, and delivery timelines are provided as estimates and are not guaranteed. Order and shipping status (order confirmed, shipped, delivered, etc.) can be tracked from your account’s Order History page. Once tracking information is available, it will be shown there.

5. Cancellation, Returns & Refunds

You may request a cancellation and full refund within 7 calendar days of your order date, provided the order has not yet shipped. If your order has already shipped, you may request a return only for items that are defective, damaged, or materially different from what was ordered, within 7 calendar days of delivery. Returned items must be unused and in their original packaging.

To request a cancellation, return, or refund, please contact us through the Help / Inquiry board with your order number. Our team will review your request and update your order status accordingly. Approved refunds are processed manually to your original payment method and may take up to 14 business days to appear, depending on your card issuer. Outbound shipping costs are non-refundable unless the return is due to AVODA’s error.

AVODA does not automatically process refunds through the payment gateway - all refunds are reviewed and issued manually by our team after your request is confirmed.

6. Prohibited Conduct

You agree not to misuse the Store, including attempting to access other users’ accounts or orders, submitting false payment information, or using the Store for any unlawful purpose.

7. Limitation of Liability

To the maximum extent permitted by law, AVODA is not liable for indirect, incidental, or consequential damages arising from your use of the Store, except where such liability cannot be excluded under applicable law.

8. Governing Law

These Terms are governed by the laws of the Republic of Korea.

9. Changes to These Terms

AVODA may update these Terms from time to time. The “Last updated” date above reflects the most recent revision. Continued use of the Store after changes take effect constitutes acceptance of the revised Terms.

10. Contact

Questions about these Terms can be directed to our Data Protection Officer, Chae Chung-woo, at avoda@kakao.com.